After having received your order, we usually ship your items within 1-4 business days.
Items that need custom handling (custom neck fitting) or large number orders might take 1-2 business days longer to process.
We ship all orders from our warehouse in Mannheim, Germany. For shipments within Germany & the EU or to the UK and Switzerland shipping costs are included. We use DHL, FedEx or UPS. Shipping duration varies from country to country. We use traceable services so that the customers can track their order at any time.
Customers with shipping addresses outside the EU, UK or Switzerland will need to cover the shipping costs. We use a fixed rate for each country calculated at the checkout. If you know a cheaper way to ship your order from Germany to your home, we are all ears :)